Paying by check or savings is $1.00 per transaction.

Convenience fees apply to credit/debit cards: 2.90% (+30¢ if payment is less than $100)

Drop Box

You can drop off payments in the slot in the wall to the side of the front doors under the overhang of the Village Community Center.

ACH Direct Auto Draft

You can have TMU do the work for you! Fill out an application for Electronic Payment and have the balance deducted automatically the day it is due.  No fees included.

Pay Online – New site!

New registration is required!

Click the button below. The first time you will register; after that, payments are an easy 3-step process. Please opt out of receiving paper bills to help reduce costs.

By paying online or mobile:

  • You can pay immediately, schedule a payment or set up Auto-Pay for the amount of your bill. (Auto-pays must be set up online.)
  • You can print receipts, view past payments, see status of payments, look at past usage history, and more!

Payment Service Network is still active during this transition.  Be sure to remove any scheduled payments to avoid double billing:

Landlords – New viewing capabilities!

Use Our Community Connect to view properties, usage, and on time payments.  Start by registering for your profile and then using the Link Accounts option to be able to view all your properties in one easy location.

Pay By Phone

Call 608-534-6434. Make sure to have your bill handy to provide your customer account number.

Pay By Mail

Send a check to:

Village of Trempealeau (Utility)
P.O. Box 247
24455 3rd St.
Trempealeau, WI 54661

Help

If you need assistance with paying online, reach out to our office at 608-534-6434. If you have questions on the amount of your bill or need service, call us at (608) 534-6434.

We have updated our payment processing service from Payment Services Network to Our Community Connect to provide our customers with an enhanced and more streamlined experience.

Budget Plan

If you are struggling to pay your bill or on a fixed income, please inquire about our Budget Plan offerings.  Our Budget Plan is simple and free!

We calculate your estimated yearly energy cost by averaging your historic use (or that of a previous resident for those under 12 months history) and dividing it into 12 equal payments. Every 6 months, your account is reviewed, and your payment amount may be adjusted to more closely reflect your actual use. Your bill for the 12th month will then include any difference between what you paid and the actual cost of the energy you used throughout the year.

If you paid too much, we will apply a credit to your bill. For residential customers who paid too little, the balance will be spread out over the new Budget Billing year.